To friends and family of Fridge & Washer City,
We understand the current environment with Novel Coronavirus (COVID-19) is changing the way we all live at the moment. That said, our team at Fridge & Washer City wants to do what we can to help the community get through this.
First and foremost, we want you to know that we have taken the appropriate steps, following the latest advice from our Federal Government and the World Health Organisation.
Additional staff training in proper hygiene and hand washing procedures
Ensuring staff and customers have easy access to hand sanitizers throughout our stores
Increased frequency of disinfecting all high-touch surfaces and common areas
Advising our staff and our customers that if they feel unwell that they don’t visit our store locations
Promoting social distancing amongst staff and customers
We have even implemented some new options that may alleviate any stress or concern, especially for our senior customers...
Setting up a 1300 number to assist and connect customers with their local Fridge & Washer City store to help with online transactions or enquires they have
More local Fridge & Washer City staff working on our website’s live chat channel
New Click & Collect options – you can even call us when you arrive and we’ll bring your purchases to your car
Encouraging contactless payment in-store, such as PayPass or Electronic Funds Transfer (EFT), for our open stores.
If you want to find your nearest store, click here. It’s the most convenient and stress-free way to make the most of our pick up and drop off services.
If you do have any queries regarding anything in this email, please feel free to email my team directly on [email protected]
On behalf of all the team at Fridge & Washer City, we thank you for your continued support and we will continue to do what we can to ensure our staff and our customers are looked after.
General Manager / Retail
© Fridge & Washer City 2023