Just a very sincere thank you for your efforts to supply us with a new fridge. The fast turnaround time for Anthony to arrange the order and delivery (next day) was really appreciated. To top it off, the deal was unbeatable and I was surprised that my old unit was also taken away.
A deal too good to miss and will pass it on to others!
- Mr Aveley
I first dealt with Anthony at Fridge & Washer City in Morley in July 2020. I found him to be extremely helpful and obliging. He bent over backwards to help me and his service went way above normal expectations.
Since then I have dealt with him a couple of times in regards to the original purchase I made and then with sorting out a new appliance and helping me in relation to having to pay in a couple of instalments. I can’t speak highly enough of him and his store. If I could have given him ten stars I would have done so.
Fantastic service. I can't thank you enough. With such great customer service your business must be thriving. I will certainly recommend your business to everyone. Thank you.
- Ms White
Wide range of appliances and very competitive prices. Happy with our new fridge. Very good customer service, the staff are polite.
- Mr Waddell
We recently bought a fridge from Fridge & Washer City Joondalup. The customer service was fantastic. We were given plenty of time to browse and think, without being pressured. And they answered all of our questions and gave us plenty of information on the different brands. We had our children with us and they were welcomed (and were even given an icy pole) which made our shopping experience much less stressful. We received our fridge in a few days and it was installed for us. We needed a lift as our kitchen is on the first floor and they organised this for us. Nothing was too much trouble. We will definitely shop here again in the future. Thank you Matthew, Mik and Moya.
I have used the wonderful team at Joondalup Fridge & Washer City many times. They are definitely my ‘go to’. They provide individualised service and can price match the big boys. You're not just a number, they actually do care and exceed expectations with their quality service. I needed my washing machine delivered at a specific day and time, and where Harvey Norman said they couldn't do it, these guys did! This is a great family business who deserve your business.
Did not know this place was there, so glad someone told me! Bought a washing machine from them and staff were very helpful. Their prices are very competitive and I will definitely be returning in the future! And I absolutely love my new washing machine, they helped me pick one suitable for my family’s needs.
I bought a fridge and had it delivered that same day. What an amazing service! The guys arrived exactly at the prescribed time. Such a pleasure dealing with a reliable and professional company. Thank you guys!
- Ms Gerber
Excellent service from Fridge & Washer City. Very nice staff, one guy went the extra mile giving us a printed copy of specs for comparison. A pleasure to buy from!
Hi Colin, not only am I extremely happy with my purchase of a Haier fridge, but I was very surprised to receive a cheque from you for a trade-in on my old fridge. You explained that if, on receipt of my old fridge, you had to carry out only minor repairs I would receive a few dollars as a trade-in. I honestly thought I would not hear from you again. The purpose of this is to thank you for your integrity and, of course, for the cheque which will come in handy. Thanking you sincerely and I am glad I visited your store.
I found out at work in the morning that my freezer had died, and I needed a new one ASAP. The Joondalup store had the freezer I wanted and could deliver it on the same day. They gave me a further discount over the listed price and delivery cost as well. From the time I rang, the delivery was about three hours. I could not have asked for more helpful, efficient or courteous service.
Went in to do some research on a replacement washing machine. Finally found someone who knew their products after having visited a number of places where we just left confused. Managed to buy a Fisher & Paykel washing machine which matched our needs. We have bought a couple of fridges here previously and have always got good personal service.
- Dale B
Went into the Fridge & Washer City O'Connor store with some ideas of products I liked. The customer service was exceptional with product knowledge and explanations. It made the whole buying process much easier. Thanks Colin.
- Mr Kho
Great experience at Fridge & Washer City. Awesome customer service. Wide range of kitchen appliances. Bought a new dryer. Price was very good. Would definitely recommend!
- Ms Cole
I bought a washing machine online but upon delivery realised it wasn't what I wanted (which was entirely my fault). Anthony from the Morley shop was amazing. He helped me do the swap, navigate through what I needed and was kind enough to deliver the machines on both occasions. He did all that with grace and a very positive attitude. Excellent customer service. Highly recommended.
- Priscilla W.
I have been shopping in this store a couple of times over the years as I've been looking for items for our office. Excellent service that turns your shopping into a fun and easy experience. The price is always fair and affordable.
Purchased a two drawer dishwasher, fridge and freezer and microwave for my new office. Was given great prices and plenty of patience as to the delivery date which changed as builders weren’t finished with internal structures...highly recommended.
We'd looked at the exact same fridge in another nearby store and got a really keen discount with Mik. Delivered next working day. Sales process great, service brilliant.
Would recommend them in an instant.
Thank you Fridge & Washer City, your service made my day. From now on, I will consider buying from you first before going anywhere else. Without going into details, your service is excellent and price is very competitive.
I recently purchased a fridge/freezer which was made simple by the knowledgeable staff. I was most impressed when it was delivered. They had already unpackaged it and had pre-chilled it the night before so that when it arrived it was ready to plug in and load up with my veggies and freezer goods. I wouldn't go anywhere else!
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