Terms & Conditions


Welcome to Fridge & Washer City Online Advertising.

Please read these terms carefully. You must not access this website if you do not agree with these terms.

You agree to use the website only for purposes that are permitted by these terms, any applicable law or regulation and/or generally accepted practices or guidelines.


In these terms:

  • “Fridge & Washer City”, “Dorsett Retail Pty Ltd T/AS Fridge & Washer City Online”
  • “us”, “we” and “our”, and means Fridge & Washer City Online
  • the “website” means Fridge & Washer City.com.au
  • “You”, “user”, “member”, “customer”, “consumer” and “guest” means anyone who visits and/or uses this website.
  • “Order” or “Sale” means a purchase made by you based on the information from website.
  • “Deal” or “Offer” means the specially negotiated price for the sale period

Website User Agreement

  • By accessing and/or using the website, you accept these terms and agree to be bound by them. We reserve the right to amend these terms at any time
  • Tampering with the Site, misrepresenting your identity, using buying agents or conducting fraudulent activities are prohibited.
  • In accordance to our privacy policy, statistical information is collected in relation to your online browsing experience, but your personal details remain anonymous.

Orders and Purchases

  • Please choose carefully. We recommend you carefully review any Orders before finalising the sale.
  • Phone ordering is available, Credit Card Owner must be present with the used card at the time of delivery to sign for the item(s).
  • Prices shown are in Australian dollars.
  • Prices do not include delivery and or handling charges and are subject to change.
  • The price is only available for the duration of the “deal” after which the product may no longer be offered at the reduced price
  • We reserve the right to correct printing or display errors.
  • All prices are GST inclusive.
  • Accessories shown in some products are not included in the price.
  • We reserve the right to reject an order.
  • Purchase limits may be enabled restricting sale for commercial use.
  • We may offer run out models, they are all covered by the full Supplier warranty.
  • Products are all new – not reconditioned or display stock unless otherwise stated.

Supply and Delivery

  • We will supply the products to you as shown on your Invoice.
  • If product is not available you will be notified prior to the completion of your order.
  • Delivery will occur within the times determined by your location.
  • Costs will be calculated depending on your delivery location and confirmed as part of your order.
  • Items will be delivered within the specified times. You may be contacted by a carrier to confirm delivery availability.
  • We are not responsible for any additional costs incurred as a result of incorrect delivery information, failure to supply valid ID or re-delivery.
  • Some items may require a signature, in the event a valid signature is not available item(s) may be returned to the retrospective store.
  • Consumer may be charged for re-delivery fee(s).

Cancellations, Refunds & Returns

  • You may cancel an order by contacting the retrospective store. If we cannot stop the shipment of that order at the time of cancellation, then you will be required to refuse delivery or return the products in order to receive a refund.
  • Returns and refunds will be handled as per our Refund Policy in accordance with the legislation as defined by Australian Competition & Consumer Commission (ACCC).
  • Refunds will transfer onto the account in which the purchase was made. It may take up to 4 working days for the refund to process back into your bank account depending on bank policies.
  • Should products arrive to you damaged or broken, you can request a replacement or refund. The item will be assessed and it is under Fridge & Washer City Individual Store discretion to replace or refund the item. Fridge & Washer City Stores may deem that the item has been tampered with.
  • Products will be returned at the cost of the customer.

Pricing and Availability

  • If an item is shown in-stock then it is generally available at a Fridge & Washer City Store. If an item is purchased but stock is no longer available, a customer representative will contact you to resolve the issue and either order the item or refund you in full.
  • The stock levels on Fridge & Washer City Website do not reflect the stock levels in individual Fridge & Washer City Stores. Some stores may not carry specific lines and the advertised item may only be available through Specific Fridge & Washer City Stores.

Website Information and Content

  • Photographs are for illustrative purposes only and may vary from products depicted or described.
  • Not all products are available at all stores.
  • All bonuses and rebate offers unless otherwise stated are by redemption only.
  • In all individual supplier promotion offers refer to their website or in-store for full terms and conditions.
  • Additional freight & handling charges may apply to bonus items.
  • Whilst we endeavour to keep product information up to date, we do not guarantee its correctness and we reserve the right to correct any errors that may occur in prices, descriptions or specifications.
  • The website may contain links to other websites, content or resources, which are owned or operated by third parties. Fridge & Washer City is not responsible for the operation, availability or contents of any linked website or any link contained in a linked website.
  • Time limits apply to cashbacks and bonus offer redemptions and are governed by their own promotional terms and conditions.
  • We may included additional details such as buying guides or videos to assist you with your purchases. You may download content on our website for personal use only. Where applicable this content may be shared with social media as long as Fridge & Washer City is cited as the source and owner of the material.
  • Any information supplied as feedback, social media or product review will be mediated. Once submitted the information is the property of Fridge & Washer City and we can use it or reproduce it in any manner.
  • We reserve the right not to publish feedback that we consider to be inflammatory or against the terms of our privacy policy.

Intellectual Property Rights

  • The content, composition, or Fridge & Washer City trademarks may not be used, reproduced, published, broadcast or transmitted without the prior written consent of Fridge & Washer City.
  • Other trademarks used on this site are the property of their respective owners.
  • This Site is created, operated and controlled by Dorsett Retail Pty Ltd T/AS Fridge & Washer City in the State of Western Australia. The laws of the State of Western Australia will govern the Legal Notices and Conditions of Use without giving effect to any principles or conflicts of laws.


  • If any part of these terms are found to be void, invalid, unlawful or unenforceable then that provision or part will be deemed to be severed from these terms and the remaining terms will remain in force.

Fraud Prevention

  • Fridge & Washer City does not tolerate any fraudulent activity. We employ various fraud protection systems to assist in the prevention of unlawful activity. Your IP address is logged and in any case of suspected fraud, Fridge & Washer City may submit your IP and any other details we obtain through to the relevant authorities for further investigation.

Delivery Information

We offer different delivery options, BRONZE, SILVER and GOLD.
We are committed & enthusiastic about the products we sell. Most of all, we want you to be happy with your purchase and get the best out of the product you have purchased.
Ask us what option is right for you.

Contact Details


Phone:(08) 9841 7477


Phone:(08) 9301 5524


Phone:(08) 9272 9666


Phone:(08) 9337 8955